Frequently Asked Questions
- What happens at my new patient appointment?
Your first appointment at the Center is our chance to really get to know you and your health-care needs. At your first appointment, we will do a deep dive into your health and history. This visit will include the following:
- Meridian Testing
- Iodine Testing
- PH Testing
- Complete Medical Exam
- Nutritional Guidance
Individualized treatment plan focused on your health goals and condition, using multiple systems of medicine. The treatment plans are customized and include nutrition recommendations, supplements, medications if needed, mind-body strategies and exercise suggestions as examples.
Please understand that this is an extensive visit, so we ask that you allow 3-4 hours for your new patient visit.
- Should I bring previous medical records to my appointment?
Your provider is happy to review outside labs you bring with you for an additional fee. This excludes annual conventional labs, but applies to long history & any complicated labs. Because this will increase the time developing your personalized treatment plan, there is an additional fee that is contingent on the level of provider you are seeing, and ranges from $90 – $125.
- How long will my visit last?
Due to the extensive nature of the health care we provide and our focus on the root causes of your symptoms, our in-office visits are longer than traditional appointments that you may have experienced. Our appointments allow for ample time with the provider. We understand your time is valuable and work hard to efficiently address your health-care needs.
- New patient appointments: 3 – 4 hours on average
- Follow up appointments: 1.5 – 2 hours on average
- Are the providers medical doctors?
Dr. Taz Bhatia, M.D., our founder, medical director and mentor, is a board-certified physician, with an extensive background in both conventional and integrative medicine, including emergency medicine, pediatrics, acupuncture and nutrition.
Dr. Stephanie Grossman, M.D., is a board-certified physician and has a background in internal medicine and palliative care. She worked at Emory for 14 years prior to joining our team and is an Andrew Weil’s Integrative Medicine Fellow.
Kristin Corbin is our doctor of nursing practice and nurse practitioner, and has a background in emergency medicine and sees both pediatric and adult patients.
Stephanie Finn is our pediatric nurse practitioner. She has experience in pediatric private practice and worked at Children’s Healthcare of Atlanta before joining our team.
Please visit our providers individual profiles on our website for more detailed information.
- Can the Center serve as my primary health care practice?
Yes, we are glad to serve as your primary health care providers. We have a team of family medicine and pediatric certified physicians and nurse practitioners who see patients for sick visits and child well checks, as well as annual physical exams. However, we do not provide after-hour or emergency services.
- Does the Center offer pediatric care?
Yes, we are dedicated to offering our pediatric patients excellent care. We offer well checks, sick-visits, nutritional consultations and immunizations. Stephanie Finn, our pediatric nurse practitioner, specializes in pediatric care. Many of our other providers also see pediatric patients.
- What are my options for continuing care?
After your new patient appointment, we encourage you to schedule your subsequent follow-ups with the first-available provider. All providers at our Center collaborate and communicate together on patient care. The quality of care is consistent throughout the practice and with each provider.
- Why can’t I get an appointment with Dr. Taz?
Dr. Taz has built a growing practice in Atlanta with her passion for providing the best, comprehensive medical care. This pursuit has grown into national mission to educate people on the preventative and integrative approach to change the landscape of medicine. While she still maintains patient care days and has a master list for patients’ appointments when new days are opened or cancellations occur, she also provides mentorship, supervision and education to all providers as the Center’s founder and medical director.
Although your appointment may not be with Dr. Taz, she is directly involved in your treatment and care through consultation and review with each provider.
- How do I reserve my appointment?
In order to reserve your new patient appointment, as well as all follow up appointments & sick visits, we require a valid CC on file, as well as confirmation for the appointment. Confirmation for your appointment is made up to ten days in advance of your appointment. You may confirm your appointment by responding to an appointment reminder.
Reminders are sent through emails, text messages, and phone calls. You will receive an email and/or text message periodically beginning 6 days before your appointment. Once confirmed via one of these methods, your appointment will be considered reserved.
- What is the cancellation policy?
We require a 48-business-hour notice for cancellations or rescheduling all types of appointments. If you cancel or reschedule your appointment in less than a 48-business-hour timeframe, you will be charged a cancellation fee in the amount of the visit in-full. Once you reschedule your appointment, we will apply the cancellation fee to the rescheduled appointment.
- What types of payment are accepted?
We accept cash, checks and all major credit cards. We will also accept HSA and FSA account cards as forms of payment.
- Does CentreSpringMD accept medical insurance?
Integrative medicine takes an exhaustive look at your whole being, not just one aspect of your health. Because of the nature of integrative medicine and limitations of medical insurance, we do not file directly file with your insurance company for your visit. We can provide you with a claim form at your request in order for you to apply for reimbursement with your individual insurance company.
- Will my medical insurance reimburse me for my visit?
You may request a claim form that includes your diagnostic and test codes along with a receipt so that you may file for reimbursement with your insurance provider. Due to the individualized requirements per insurance provider, it is the patient’s sole responsibility to complete the process with their insurance provider upon receipt of claim form. We have found that most of our patients receive an average of 40 – 60% reimbursement for their visit.
- Will my medical insurance pay for lab testing?
We provide conventional labs and integrative labs. Although we do not accept insurance for visits, we do send conventional blood work to a lab that will file with your insurance company. The costs of integrative labs vary and will be discussed at the time of your visit. We can offer you a claim form to submit to your insurance company for reimbursement for integrative labs.
- Does the practice offer membership plans?
We continually strive to provide the best medicine and make it as accessible as possible. While we do not office membership plans currently, we are always evaluating how we can deliver personalized medicine in the most efficient and accessible way.
- Can I purchase products without coming into the office?
Most of our supplements and products are available to purchase online through our website. We use PayPal to ensure secure online transactions. Once purchased, products will be shipped by the next business day and should arrive within 3 – 5 business days
- What other services does the practice offer?
The practice offers a variety of ancillary services in addition to our provider appointments. You will find more detailed information on the Services tab of our website.
- Massage Therapy
- Esthetic Services (including facials and personalized beauty)
- Biopulsar – Ayurvedic Bioenergetic Screening
- Cartoid Intima-Media Thickness Testing (CIMT)
- Homeopathy & Homeopathic Injectables
- Integrative Cosmetics
- Integrative Testing
- IV Therapy
- Nutrition & Meal Planning
- Personalized Cosmeceutical Development
Workshops and Classes: We regularly host classes and workshops that address relevant health care issues. We invite you to participate with our providers and staff as we explore topics related to prevention and wellness care. Join our email mailing list to stay up-to-date on future events.